Central Team Meeting TGH 29/04/2013

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                                        PROMs 2.0 Central Team Meeting

                                             Trafford General Hospital

                                                         29/4/2013

Present:

Bibhas Roy, James Wilson, Debbie Loughhead, Amy Barratt.

Discussions and Actions

The PROMs 2.0 system was discussed there are still some outstanding tasks, from the ‘top ten priorites’ which have not yet been actioned. The Central team to prioritise this list to Gavin Webb. The reporting and data analysis was also discussed.

There are new specialities using the system including the Spinal surgeons at SRFT. The scores which they are currently collecting were discussed and specific pathways will be created by Debbie Loughhead.  Discussion was generated, regarding  the system which SRFT are currently using and whether this data can be  pushed/ pulled onto PROMs 2.0. Gavin Webb and Bibhas Roy to action.

Discussions surrounding the PROMs master classes, which will be held in Manchester on the 23rd September 2013.  The PROMs 2.0 summit will follow, on the 14th November being

The PROMs 2.0 website was also discussed, Amy Barratt to maintain.

It was decided that the Implementation group meetings are to be held quarterly and to give the trusts sites the opportunity to host in between. This will hopefully increase the attendance at the Implementation group meetings and may also develop interest in other specialities during site visits. 

The next implementation meeting has been arranged for Thursday 6th June  at The Marriot in Worsley.

The next central team meeting is scheduled for Monday 3rd June.

PROMs 2.0 Central Team Meeting

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                                 PROMs 2.0 Central Team Meeting

                                          The Park Hotel - Warrington

                                                           2/4/2013 - 19:30 to 21:30

Present:

Bibhas Roy, Marion Hughes, Debbie Loughhead, Amy Barratt, James Wilson.

Discussions and Actions

  • There are still some outstanding tasks, from the ‘top ten priorites’ which have not yet been actioned in the system. The Central team to prioritise this list to Gavin Webb.
  • New pathway procedure forms have been re-structured, the procedure title and the date are mandatory fields to trigger the email to the patient.
  • The new version of the system ( PROMs 2.1) was discussed and this should be ready for the Implementation group meeting on the 23rd May.
  • The reporting aspect of the system was discussed and changes agreed, Debbie Loughhead to action with Gavin Webb.
  • Two patient names to be collected from each trust to be apart of a patient forum, Amy Barratt to action. It was mentioned that the patient should consent to this in the PROMs Introduction Questionnaire, this is to be discussed with Gavin Webb.

Long Term Conditions masterclass is scheduled for Wednesday 26th June.

Marion Hughes to assist in the development of producing a teaching/education pack on how to use PROMs. Different topics have been assigned to different people for completion. This will be the core of our education/training  strategy

The PROMs 2.0 website was discussed. Amy Barratt to manage the blog, the new elbow arthroplasty and hip arthroscopy pathways to be added to the blog

It was decided that the Implementation group meetings are to be held quarterly and to give the trusts sites the opportunity to host in between. Now the project has been implemented the need for more regular meetings is less. This should increase the attendance at the Implementation group meetings and may also develop interest in other specialities during site visits.  A monthly newsletter will be sent to each Trusts with key reports on data quality, data usage and comparative data.

The next implementation meeting has been arranged for Thursday 23rd May.

The next central team meeting is Monday 13th May.

PROMs 2.0 Implementation Meeting, 21/03/2013

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                             PROMs 2.0 Implementation Meeting

                               Minutes 21/03/12 17.30-19.30 PP3

Present:

Bibhas Roy, James Wilson, David Sellers, Debbie Loughhead, Alisdair Gilmour, Adele Whiteman, Karen Bredell, Neil Connor, Jo Winton, Yvonne McGlinchey, Sophia Parvez, Heather Neary, Penny Bell via dial in. 

Apologies

Marion Hughes, Jane Stairmand, Chris Peach

Discussions and Actions

Welcome and Introduction by Bibhas Roy

Trust Updates presented by Debbie Loughhead.  Ipswich, Salford and Wythenshawe top recruiters in March.  Now over 1000 patients registered on the system.  Data quality issues discussed and importance of inputting correct DOB and spelling of names when registering patients. 

System Development presented by Gavin Webb.  New version of system due in next couple of months with enhanced features, improved usability, and graphic designer to improve aesthetics.  Some new features include:-

1.  Traffic light system to highlight tasks that require completion.

2.  Help and message function in patient portal for patients to send a message direct to pathway owner, system will email pathway owner to say message has been left.

3.  Data import function ready in new version– i.e import historical data in excel format to    PROMs 2.0.

4.  Improved Ipad support.

5.  Patients able to reset their secret questions

Questions regarding patients registering themselves suggested by Penny Bell.  Bibhas Roy and Gavin Webb to continue this discussion.

Evaluation of patient experience  using innovative PROMs 2.0 System to assist follow up of Arthroscopic Sub-acromial Decompression presented by Adele Whiteman.   Patient experience vitally important and scores reported higher than national average.

Website development to incorporate patient forum.  All trusts to ask a couple of patients if they will be happy to leave feedback and participate in forums and meetings.

National PROMs Summit announced 13th November, London.

  To be explored further at separate meeting TBA.

 

PROMs 2.0 Central Team Meeting, 11/03/2013, Trafford General

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                                     PROMs 2.0 Central Team Meeting

                                       Trafford General Hospital

                                                   11/03/2013

Present:

Bibhas Roy, Amy Barratt Debbie Loughhead, David Sellers

Apologies

James Wilson, Peter Jenkinson.

Discussions and Actions

Each Trust status was reviewed in turn. Some trusts are yet to start data collection – Debbie Loughhead and Amy Barratt to action.

New specialities such as Diabetes, Chronic Pain, and Maternity are showing an interest in using the PROMs 2.0 system.

The PROMs 2.0 system was discussed and the top ten priority list from Nov 2012 was reviewed. There are still some outstanding tasks which have not been actioned. Debbie Loughhead to prioritise list to Gavin Webb.

The PROMs 2.0 website was discussed. Amy Barratt to manage the blog.

Bibhas Roy discussed governance issues with David Sellers- BR to contact Peter Jenkinson regarding this. It will be useful for a Web – Ex account to be issued to assist with online system training- BR to action this.

The promotion of PROMs 2.0 was discussed - information packs, including merchandise have been prepared.

Debbie Loughhead to contact David Sellers to design a chapter for the PROMs book.

The next implementation meeting has been arranged for Thursday 21st March.

The next central team meeting is Monday 8th April

Team Implementation Meeting- 28/02/2013

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Welcome and introductions by Muthu Jeyam.

Presentation by Muthu Jeyam showing the background research into Patient Reported Outcome Measures and Patient Experience Measures. Jeyam discussed how PROMs 2.0 was first founded, and the process of implementing the project into Salford Royal.

Short presentation by Chris Brookes (Executive Medical Director- SRFT) who talked about the meaning of PROMs and the importance of measuring health and patient experience. He spoke about the trust priorities with regards to patient outcome and experience measures. Chris Brookes expressed his full support for the wider uptake of the PROMs 2.0 system within the trust.

Debbie Loughhead presented Trust Updates of which 5 of the early implementers are fully up and running and 5 trusts are due to go live in the near future.  The spread of PROMs 2.0 within different specialities was demonstrated with new pathways for Mental Health and Stroke. Diabetes pathways are now integrated into the system, this will soon be implemented in Salford Royal.  

Amy Barratt demonstrated the PROMs 2.0 system.

Bibhas Roy (PROMs 2.0 Northwest Lead) talked about PROMs and the Importance of measuring healthcare.  Statistics were displayed of the data collected so far, the number of PROMs collected from each trust was shared and the number of patients responding to PROMs via email were shown and discussed. Zaf Naqui showed specific data from Salford, looking at the number of patients responding to PROMs via the emailing function of the system. Zaf Naqui explained the process which a patient experiences when being registered onto the PROMs 2.0 system.

 A short video was presented showing the patients journey of using the PROMs 2.0 system  at Salford Royal.

The next Implementation meeting is arranged for Thursday 21st March at Countess of Chester.

PROMs 2.0 Central Team Meeting - Trafford General

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Trust Status reviewed in turn.  Central team to focus on Trusts that have a project plan.

Dial in by PJ – discussion regarding format of future agreements with Trusts to coincide with new licences for 2014. Risks – data security and data protection discussed.  PJ to finalise draft of new documents by March 2013.

Marketing strategy – Packs – to be produced by Comms team at SHA – CT to assist with any information requested by Comms team.

Website- further training, content generation and structure discussed.

System – Top 10 priority list from Nov 2012 reviewed.  Still some outstanding tasks not actioned.  CT to arrange a system priority meeting with Gavin March 2013.  Reporting and comparative analysis to become priority. 

Future Implementation Meetings – Agenda for Salford meeting 28/2/13 finalised.  Structure of site meetings discussed as attendance from other trust representatives has been poor.  To alternate monthly meetings between PP3 as previous set up and Trust sites. 

Next CTM TBA

Team Implementation meeting - 24/01/2013

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Welcome and introductions by Sujesh Bansal.

Short presentation by Sujesh Bansal on PREMs, and their experiences of using the PROMs 2.0 system at Central Manchester Foundation Trust.

Peter Mount spoke about the Trust priorities with regards to patient outcome and experience. He spoke about the PROMs 2,0 presentations that he had seen in the CMFT R&D day, and praised it for having a simple message - it was measuring quality of intervention as well as saving resources. He also offered his support for the wider uptake of the PROMs 2.0 project within the Trust

Gavin Webb presented the PROMs 2.0 system, showing the patient portal, which displays the outcome chart that the patient can view. New aspects of the system were demonstrated including the return to work link and the audit trail which are fully functioning on the system. A new user interface look was presented, but is yet to be finalised on the system.

Debbie Loughhead presented Trust Updates of which 5 of the early implementers are fully up and running and 5 trusts are due to go live in February 2013.  The spread of PROMs 2.0 within different specialities was demonstrated with new pathways for Mental Health and Stroke which are due to go live in February in Pennine and St Helens respectively and plans for a diabetes pathway soon to be created.  Key developments in Trauma pathway including successful linking of PROMs 2.0 with TARN, PREMs data providing prompt feedback to major trauma centres regarding process measures and piloting electronic consent forms were discussed.  

Bibhas Roy presented the reporting aspect of the system. Statistics were displayed of the data collected so far, the number of PROMs collected from each trust was shared and the number of patients responding to PROMs via email were shown and discussed.

The next Implementation meeting is arranged for Thursday 28th Feburary at Salford Royal.

 

PROMs 2.0 Central Team Meeting Trafford General Hospital 21/01/2013

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The new PROMs 2.0 website was presented by Bibhas Roy.

Bibhas demonstrated new functionalities of the website and also showed how to add/change specific aspects of the website. The trust updates, early adopters, calendar and the blog is to be maintained by Amy Barratt. The Frequently Asked Questions, for the website, are to be completed by Amy Barratt, and then uploaded onto the website.  The info@proms2.org email address was discussed, Debbie Loughhead is to maintain this account.

The promotion of PROMs 2.0 was discussed, it may be useful to provide Trusts with information packs, including merchandise. However, this needs to be discussed further.

The Stroke and Diabetes PROMs are to be overseen by James Wilson and then added onto the system by Gavin Webb.

The next implementation meeting has been arranged for Thursday 24th January.

The next central team meeting is Monday 18 February.

PROMs Summit - EHI reports

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“The future of the national Patient Reported Outcome Measures programme is uncertain as the latest changes to the NHS take effect.”
— http://www.ehi.co.uk/news/ehi/8254/last-night-of-the-proms_tcq
“PROMS developer wants national roll-out

Our effort is now on creating a national network that will accept this as a clinical tool which is affecting patient care directly”
— http://www.ehi.co.uk/news/EHI/8255/proms-developer-wants-national-roll-out